How can I report a malfunction?

To report a malfunction in the GuideXpress app, follow these steps:

  1. Use the Contact Form: Go to the support section and use the contact support form.

  2. Describe the Problem: Provide a detailed description of the issue you encountered.

  3. Specify the Operating System: Indicate the operating system you are using (e.g., iOS 13 or Android 7).

  4. Attach a Screenshot: If possible, attach a screenshot of the screen where the problem occurred.

Thanks to your report, our experts can fix the malfunction and improve the GuideXpress app experience.

Send a support request

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