Problems with the allocation of points

GuideXpress assigns points in the app to all users who visit points of interest using the app. To earn points, you must meet two fundamental requirements:

  1. Listen to the audio: You must listen to the audio related to the point of interest.

  2. Presence in the activation area: You must be physically near the point of interest, within the activation area.

If you encounter issues with point allocation, make sure you meet both of these requirements during your visit.

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