Who can apply
The GuideXpress program for museums is designed for cultural institutions that want to enhance their visitor experience through digital tools.
Eligible applicants typically include:
- Museums and exhibition spaces
- Cultural institutions (public or private)
- Foundations or organizations managing cultural heritage
Our app is designed to promote museums beyond their physical space, helping them reach people even before they step inside. By showcasing stories, highlights, and points of interest from the outside, GuideXpress sparks curiosity and engages potential visitors, encouraging them to enter the museum and explore it in person.
Subscription Mode
Museums pay an annual fee. This fee includes the creation of an audio description that automatically activates when visitors are in close proximity. The content is also adapted into three versions and provided in three different languages.
In addition, the fee includes access to aggregated user data and insights, as well as a digital kit designed to help promote the app and increase visibility.
How to apply
To join GuideXpress:
- Submit a request through the official link “Museum Registration Request”
- Provide basic information about your institution
- Wait to be contacted by the GuideXpress team for evaluation
- Define the content and integration details together
After approval, onboarding includes content creation and activation within the app.
Contract duration
GuideXpress typically operates with a non-recurring model, meaning:
- The collaboration does not rely on mandatory annual renewals
- Access to the platform remains active after the initial onboarding
This ensures long-term visibility without ongoing contractual obligations.
Contract termination
Partners can request to terminate the collaboration according to the agreed terms.
In general:
- Termination conditions are defined during the agreement phase
- Early termination may depend on specific contractual clauses
- Early termination is possible, but it does not always guarantee a refund of the remaining credit or fees paid.
Editing submitted data
Museums can update their information and content after joining:
- Modifying descriptions and audio content is available upon request and may incur an additional cost
- Update institutional details when needed
- Ensure content remains accurate and aligned with exhibitions
It is the partner’s responsibility to keep submitted data correct and up to date.