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  1. Support
  2. Information and support for users

Information and support for users

Guidexpress User Guide

  • Tips for good use
  • Why does Guidexpress need access to the location of your phone?
  • Playing treasure hunts
  • Learning the tools
  • Overview

Account

  • Deleting an account
  • Preference
  • Notifications
  • Can't access your account?
  • Update profile data
  • Creating an account

Points in App and Souvenir Stamps

  • Sharing the obtained souvenir print on social media
  • Where to view the souvenir stamps obtained
  • How to obtain souvenir stamps
  • How to spend earned points
  • Where to display the points obtained
  • How to earn points

Troubleshooting

  • Problems with converting points into vouchers in commercial activities
  • Problems with the allocation of points
  • Problems with audio
  • GPS Errors
  • How can I report a malfunction?

Send a support request

Didn't find the information you were looking for or want to report a problem?
Contact Support
RDITALY S.r.l.
Via Lavoratori Vittime del Col du Mont, 21 e 24
11100 Aosta (AO)
P. IVA: 01273350072
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